Humminbird Side Imaging Forums

Side Imaging Forums => Helix Series Units => Topic started by: rivertom2 on August 15, 2017, 09:15:42 PM

Title: Helix 10
Post by: rivertom2 on August 15, 2017, 09:15:42 PM
Helix 10 not loading Navionics chart screen goes blank
Title: Re: Helix 10
Post by: rnvinc on August 15, 2017, 09:18:26 PM
Remove the map card and Restore Defaults   ...

Then test  ...

Is the base map loading or are the Nav screens not even present at all  ... ??

Rickie
Title: Re: Helix 10
Post by: rivertom2 on August 15, 2017, 09:26:18 PM
I did that just now no change really frustrated Could you call me ready to put in trash
4796578772 Tom Robertson
Title: Re: Helix 10
Post by: rnvinc on August 16, 2017, 09:35:14 PM
As no one has popped in to offer advice - it seems no one here has had your specific issue (neither has anyone at the BBC forums seems to have seen your specific issue) ...

So  ... There's 2 lines of possible cause and help here  ...

If there's a Humminbird head unit issue - Humminbird customer service can help  ...
1-800-633-1468

If there's a Navionics card issue - Navionics customer service can help  ...
https://www.navionics.com/usa/support/contact-us/ (https://www.navionics.com/usa/support/contact-us/)

Rickie
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