Humminbird Side Imaging Forums

Side Imaging Forums => Helix Series Units => Topic started by: Fresnoron on May 09, 2019, 07:37:27 PM

Title: 10" mega helix si issues
Post by: Fresnoron on May 09, 2019, 07:37:27 PM
have a new 10" mega helix si unit...been working great until today...on SI, left side perfect, right side so dark almost cant see it...also DI is same way...so dark you cant see anything. everything else works great    thx Ron
Title: Re: 10" mega helix si issues
Post by: rnvinc on May 09, 2019, 09:07:00 PM
Try Restore Defaults under the Setup tab  ...

If that doesn't work you may have a failing xducer  ...

Test your head unit on another xducer - or another head unit on your xducer  ...

Or call HB - 1-800-633-1468

Rickie
Title: Re: 10" mega helix si issues
Post by: Fresnoron on May 09, 2019, 10:53:49 PM
I will try a reset in the am.....I have it networked with a 7" helix mega di...is there a way to test through the networking.
Title: Re: 10" mega helix si issues
Post by: rnvinc on May 10, 2019, 08:52:52 PM
I will try a reset in the am.....I have it networked with a 7" helix mega di...is there a way to test through the networking.

No sir  ... Testing a failing SI xducer needs to done by direct connection of another SI xducer to head unit with the ethernet disconnected  ...

Testing a DI unit on your SI xducer will not tell you anything because the DI unit (when testing as a stand alone unit) doesn't have SI views for verification  ...

Rickie
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