Author Topic: Upgrade to version 4.950 on my 997 major failure  (Read 7910 times)

0 Members and 1 Guest are viewing this topic.

Offline TapOut64

  • Newbie
  • *
  • Joined: Apr 2009
  • Posts: 11
Upgrade to version 4.950 on my 997 major failure
« on: June 16, 2010, 10:49:51 AM »
I've done numerous upgrades on my unit without any problems but today on my upgrade to 4.950 all went well initially, but when the unit went to restart it goes from the loading screen to flashing "press menu for start up options" over and over.   (Yes, I restored defaults before updating.)  A quick check on this forum and I found that it looks like I need to purchase an AS PC2 cable for $20 and a usb to serial cable which is as much as $30 then try bootstrap mode?  Am I correct?  I won't be a happy camper here if I have to spend $50 of my money because of a software upgrade.  Any help appreciated. 
« Last Edit: June 16, 2010, 10:57:17 AM by TapOut64 »


Offline RGecy

  • Administrator
  • *
  • Joined: Mar 2009
  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: Upgrade to version 4.950 on my 997 major failure
« Reply #1 on: June 16, 2010, 11:01:59 AM »
TapOut64,

What steps did you use to the update?  Did you put the sd card in before or after you powered on?

Here are few things to try.  Unplug the power form the unit and remove the SD card.  Power up again and see if it will come up.

If not, download the previous firmware update and put it on the sd card.  Remove the 4.950.  Then, put the sd card in the unit and power up and see if it will start the update process.

If not, you will probably have to get the PC Connect cable and fix it in bootstrap mode.

Good Luck,

Robert

Humminbird Guru and Forum Administrator

Offline TapOut64

  • Newbie
  • *
  • Joined: Apr 2009
  • Posts: 11
Re: Upgrade to version 4.950 on my 997 major failure
« Reply #2 on: June 16, 2010, 11:10:58 AM »
Where can I get the previous firmware update?  I don't see it under my account at Hummingbird.  Thanks for your help.

Offline RGecy

  • Administrator
  • *
  • Joined: Mar 2009
  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: Upgrade to version 4.950 on my 997 major failure
« Reply #3 on: June 16, 2010, 11:18:38 AM »
We keep them here on the forum in the download section.

http://forums.sideimagingsoft.com/index.php?action=downloads

Robert
Humminbird Guru and Forum Administrator

Offline TapOut64

  • Newbie
  • *
  • Joined: Apr 2009
  • Posts: 11
Re: Upgrade to version 4.950 on my 997 major failure
« Reply #4 on: June 16, 2010, 05:30:47 PM »
Well, it looks like I'm buying some cables.  It would not load the older version.  I put the SD card in, then powered up when I tried the upgrade.  The only way I think I messed up was that the SD card had some other files on it???

Offline RGecy

  • Administrator
  • *
  • Joined: Mar 2009
  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: Upgrade to version 4.950 on my 997 major failure
« Reply #5 on: June 16, 2010, 06:02:54 PM »
When did you put the SD card in on the original install, before or after you powered on the unit?  This is where we find most problems.  Some units will not take the updates properly if you insert the SD card first and then power on.

Robert
Humminbird Guru and Forum Administrator

Offline TapOut64

  • Newbie
  • *
  • Joined: Apr 2009
  • Posts: 11
Re: Upgrade to version 4.950 on my 997 major failure
« Reply #6 on: June 16, 2010, 09:14:58 PM »
Yea, I guess I messed up.   I put the card in then powered up.  I now know to power up first then put the card in.  One question though, do I put the card in after it's fully booted up, during the boot up process, or does it not matter so long as it's after you power up?  Thanks again for your help.

Offline deepdivin30

  • Newbie
  • *
  • Joined: Sep 2010
  • Location: Fort Walton Beach, FL
  • Posts: 3
  • Unit(s): 997c NVB
  • Software: 4.950
Re: Upgrade to version 4.950 on my 997 major failure
« Reply #7 on: September 19, 2010, 09:56:47 PM »
I would also like to know if you wait until the unit fully boots up to insert an SD card in the unit to upgrade it and how you upgrade after it's fully booted up.  I've alwasy upgraded by powering the unit up with the SD card installed and waiting on the prompt to upgrade....evidently this is not the correct way to do it?

Offline RGecy

  • Administrator
  • *
  • Joined: Mar 2009
  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: Upgrade to version 4.950 on my 997 major failure
« Reply #8 on: September 19, 2010, 10:16:25 PM »
Here is my video on how to perform the update.  Yes, you will wait till the unit boots up before inserting the SD card.

How to Update the Software on your Humminbird Side Imaging Unit


Humminbird Guru and Forum Administrator


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo

 

Related Topics

  Subject / Started by Replies Last post
0 Replies
5339 Views
Last post September 13, 2009, 02:29:14 PM
by RGecy
10 Replies
6808 Views
Last post June 16, 2010, 03:16:50 PM
by sonar2000
9 Replies
6525 Views
Last post February 06, 2011, 09:16:53 PM
by shotgunman1969
1 Replies
4972 Views
Last post October 28, 2011, 08:01:54 AM
by ITGEEK
3 Replies
7844 Views
Last post December 04, 2011, 10:02:21 AM
by Hawgeye
5 Replies
5116 Views
Last post December 22, 2011, 10:48:51 AM
by Humminbird_Greg
5 Replies
3894 Views
Last post January 17, 2012, 11:21:26 AM
by sonar2000
36 Replies
17133 Views
Last post February 20, 2018, 11:16:06 AM
by Mark Saikaley


anything
SimplePortal 2.3.3 © 2008-2010, SimplePortal