Side Imaging Forums > 798c SI

798 ci hd si problem - update failure

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clovisgtl:
Nothing ok with my unit 798 CI HD SI.

First, when start, all I see was a message "initialising". After this a white screen. And freeze. No action. Need to cut off power.
Then looked for solutions on Humminbird page and in tihs forum.
Decided to update firmware, based on posts.

Then I download update firmware 7.680 on official site.
Start uint pressing "VIEW" button. Showed screen with text:
MATRIX SERIES BOOT
VERSION
4.540 OCT 15 2010

 and a menu... option.
Turn Off unit.
Then I inserted SD CARD with firmware file.
Turn ON pressing VIEW button.

Chosed option 8. DOWNLOAD TO RAM
Unit begin work with a message: "DOWNLOADING"
After a time appeared this ERROR MESSAGE: "FAILURE"

Tried others times, result is always this.

What is wrong?

rnvinc:
This one I have no info for at all  ...

If no one else pops in - here is contact info for international  ...

https://www.johnsonoutdoors.com/Main.aspx?id=127

Rickie

navionic:

--- Quote from: clovisgtl on February 25, 2018, 01:34:50 PM ---Nothing ok with my unit 798 CI HD SI.

First, when start, all I see was a message "initialising". After this a white screen. And freeze. No action. Need to cut off power.
Then looked for solutions on Humminbird page and in tihs forum.
Decided to update firmware, based on posts.

Then I download update firmware 7.680 on official site.
Start uint pressing "VIEW" button. Showed screen with text:
MATRIX SERIES BOOT
VERSION
4.540 OCT 15 2010

 and a menu... option.
Turn Off unit.
Then I inserted SD CARD with firmware file.
Turn ON pressing VIEW button.

Chosed option 8. DOWNLOAD TO RAM
Unit begin work with a message: "DOWNLOADING"
After a time appeared this ERROR MESSAGE: "FAILURE"

Tried others times, result is always this.

What is wrong?



--- End quote ---

http://forums.sideimagingsoft.com/index.php?topic=661.0
good luck

clovisgtl:
Thanks.
As I live in Brazil, AS-PC3 buying option is not good.
Specially by a long time to receive it. More than, this by high custom taxes.
So, the option is do it myself.
Is posted topic, i found this link:
http://forums.sideimagingsoft.com/index.php?topic=7122.0

I will do my own cable.

Thanks a lot.

 :) :) :)

clovisgtl:
Good and bad news.
I have done a cable to make connection from my notebook to my HB 798 with success.
My HB software reconized unit.
When try to "update", unit begins a percentual transfer and never finish it.
A message "failure" appears always.

Boostrap mode is the only way to do something different from white screen.

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