She answers the phone at HB. I have had many assistance questions answered by her. She is welcome to work on my Boat anytime! Last week I found the bezel around my unit cracked in two at the corner of the screen. Great job, I don't know who that lady is that answered the phone, but I sure appreciate what she did for me. She is an asset to HB.
I learned that H-bird does not sell that individual part. Oh, well, maybe a little super glue will fix it. I don't even know how she identified me, caller ID? I did not say who was callin'. Well, two days later a new bezel arrived in the mail!
What a wonderful surprise! Just popped it right on, in time for my upcoming fishing frenzy that I go through each MAY.
This is a good place, I guess, to mention great service by a company. Thank you! That lady is a jewel for HB. I have talked to her often enough and she knows her products and takes good care of HB customers, be live me.
PS. I just used down scan for first time. To me it is probably more useful than side scan because I do most fishing drifting. What a wonderful tool!