Other Humminbird Products > Lakemaster AutoChart

Reset Autochart License

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emerles:
I bought a Helix 7 and Autochart Pro some month ago.
I installed Autochart on my desktop computer and on my laptop in a VMware.
Now my desktop crashed and I bought a new desktop PC.

How can we reset the license from my crashed PC to my new PC.
I adressed this topic already to Humminbird via contact form on the homepage, but there was no answer.

Also I would like to transfer my second license from the VMware directly to my laptop.

What do I have to do?

Best regards

Wolfgang

rbdavis3591:
When I had this same problem I contactied Humminbird through their contact form but it did take a couple of days (submitted on a Sunday and response received on Wednesday) before they responded and changed their system to allow me to reinstall AutoChart Pro.

To install on a second device you should be able to deactivate that license on the VMware and then reinstall it again but I would check with Humminbird to verify.

emerles:
Thanks for your quick answer.
Ok, I will wait for the response of Humminbird.

emerles:
Humminbird did not answer my contact form up till now.
Therefore I gave back the license from the VMware and installed Autochart on my new desktop computer.
The activation of this version went well.
So far so good.

But I would like to use Autochart on my new laptop as well with the second license.
So I have to wait for Humminbird to solve that issue.

Another problem came up after the installation of Autochart on my desktop computer.
I was not able to generate a background map, because the zeroline card was not recognized.
I will open up another threat about this topic.

rbdavis3591:

--- Quote ---I will open up another threat about this topic.
--- End quote ---
Threat or Thread  ;D

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