Humminbird Side Imaging Forums

Side Imaging Forums => 798c SI => Topic started by: blaze 226 on April 24, 2012, 08:32:16 PM

Title: mark button ISSUES !!!
Post by: blaze 226 on April 24, 2012, 08:32:16 PM

sometimes when i hit the mark button on my 798ci it will flash and reload over & over until i cut the power off . has anyone else had this issue ?

Title: Re: mark button ISSUES !!!
Post by: sonar2000 on April 25, 2012, 08:58:56 AM

Yes, check the search tab at the top and look at what has been previously posted..
Not sure of fixes and such but somethings relate to code upgrades or downlevel issues.
This has occured over several models..
Chuck

Title: Re: mark button ISSUES !!!
Post by: Humminbird_Greg on April 25, 2012, 12:07:55 PM

Quote from: blaze 226 on April 24, 2012, 08:32:16 PM

sometimes when i hit the mark button on my 798ci it will flash and reload over & over until i cut the power off . has anyone else had this issue ?

blaze 226,
Try saving all of your waypoints, tracks and routes (aka: Nav Data) to an SD memory card and than to your computer via HumminbirdPC.  Than delete all of the Nav Data from your 798ci unit and see if it still happens.

Title: Re: mark button ISSUES !!!
Post by: blaze 226 on April 25, 2012, 07:10:48 PM

I just bought my unit April, 12 2012 . It started cutting off the next day. I contacted humminbird & they said to get a new unit . He said the keypad was probley bad since it was so new . I wanted to make sure it wasn't a wiring issue or something simple to fix. Thanks for the input & the great info on this forum.

Title: Re: mark button ISSUES !!!
Post by: sonar2000 on April 25, 2012, 07:33:54 PM

HB support is probably right especially if new.  there were some keyboard (button) issues.
Can you return for a fix?

chuck

Title: Re: mark button ISSUES !!!
Post by: Humminbird_Greg on April 26, 2012, 10:38:03 AM

Quote from: blaze 226 on April 25, 2012, 07:10:48 PM

I just bought my unit April, 12 2012 . It started cutting off the next day. I contacted humminbird & they said to get a new unit . He said the keypad was probley bad since it was so new . I wanted to make sure it wasn't a wiring issue or something simple to fix. Thanks for the input & the great info on this forum.

Gotcha Blaze – I did not know that it did this from the beginning.  Sounds like it could be a keypad or internal keyboard issue that will need to be fixed.

Title: Re: mark button ISSUES !!!
Post by: sonar2000 on April 26, 2012, 11:04:50 AM

If HB wants it back then send it.  they know the issues with the button.
Also if you search on the forum you will find posts to suport flacky keypads..

Mostly they are good but there was some problems a while back..
Call support and get return authorization.  They should pay for the shipping..
Chuck

Title: Re: mark button ISSUES !!!
Post by: blaze 226 on April 27, 2012, 08:00:15 PM

I got my new unit in today went to check it out. So far working fine . Thanks for all the help Greg & Chuck .
 
     

Title: Re: mark button ISSUES !!!
Post by: sonar2000 on April 28, 2012, 05:16:59 PM

blaze,  get out and use that fishfinder.
And be sure to show us some pictures of the big fish you catch.. ;D

Chuck