Author Topic: 798cx SI where is the firmware or?  (Read 1031 times)

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Offline nicknight

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  • Joined: Jun 2011
  • location: canada
  • Posts: 55
  • Unit(s): 798 CX si
  • Software: 5.something
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798cx SI where is the firmware or?
« on: September 01, 2015, 04:09:07 PM »
I am going to give this another go because my email to Humminbird won't be returned for 2-3 days and last time I tried to use email to contact them it took more than a week for them to reply and even then they just asked me a basic quesiton.

I want to get this item solved within 7 days.  This is day 4.

I have a 798cx si. 
I downloaded the 798ci SI firmware from this site  (I have a international unit with an external GPS puck)
I reset my default and got rid of my waypoints etc.
I put in a 2GB SD card with the firmware and nothing happened execpt the FF wrote a profile.txt file to my unit

What now?

thanks,
Mike

You don't have to read this part it is just a bunch of reasons why I am looking for an answer here.
================================
1) I can't register it on the Humminbird site.  I don't get an error the webpage just sits there and won't let me select a model for my serial number
2) I did register it before but can't remember what I registered it under
3) I did call the support in Canada and was sent the wrong file by mistake and they don't have a readme for the firmware either.
4) I can't call US tech support because well it doesn't work from my work phone for some reason.
5) When Humminbird customer service is open I am at work.
=========================================


« Last Edit: September 01, 2015, 04:10:23 PM by nicknight »


Offline nicknight

  • Jr. Member
  • **
  • Joined: Jun 2011
  • location: canada
  • Posts: 55
  • Unit(s): 798 CX si
  • Software: 5.something
  • Accessories: none
Re: 798cx SI where is the firmware or?
« Reply #1 on: September 01, 2015, 04:36:21 PM »
***************I think I see the problem.  A board admin would need to confirm this*********************
The fw webpage title says 798cisi_v6_300.bin

but the file name is 798ci_v6_300.bin

The 5.840 file has the SI in it.
I tried reflashing with the 5.840 FW but it was not recognized.  This may be due to the fact that I already have that firware.
Anyways.  Just looking for help here.

Offline rnvinc

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  • Joined: Nov 2009
  • location: Western KY
  • Posts: 3325
  • Unit(s): 1197c SI Combo, Onix 8ci SI Combo
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  • Accessories: AS GRHA, AS GPS HS, LowBird LSS 1 & 2
Re: 798cx SI where is the firmware or?
« Reply #2 on: September 02, 2015, 06:38:30 AM »
Let me see if I can get Deb to help with this ...

Rickie


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