Purchased a new Helix 10 mega si. First the side scan wasn’t working correctly. Only horizontal lines/dashes on the screen. Called humminbird, sent me new transducer. Connected it, same thing. Humminbird said, do the update. I have. Now, my 2D, works sometimes. that’s after having to restart it several times. Most of the time, it’s 400ft deep, with jagged lines on the screen.
I’ve been with Lowrance for 25+ years. Switched over because a friend talked me into it, and seeing the side imaging. Now I feel it’s the biggest mistake I’ve made. I’m on hold right now with humminbird, as I type this.
Am I missing something? Anyone have any suggestions????P