Author Topic: Matrix 12-HELP!!!  (Read 7494 times)

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Offline zeta11

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Matrix 12-HELP!!!
« on: November 11, 2011, 10:50:47 AM »
I have a problem with matrix 12 probe that is;
I cannot include, during I have including of no image on the monitor. From opin gave the electronics engineer away oneself software.. mechanically is ok - it was well-tried. Probe should reproduce the image when you turn on and show the simulator to learn reading without connecting the transmitter! The transmitter is about 100%. I checked on another device and connected the other transducer. I apologize for the errors the text is translated by a translator program.[/b]


Offline Humminbird_Greg

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Re: Matrix 12-HELP!!!
« Reply #1 on: November 14, 2011, 12:52:30 PM »
Sorry but I do not understand what you are saying here.
Can anyone translate for us please?

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline zeta11

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Re: Matrix 12-HELP!!!
« Reply #2 on: November 15, 2011, 02:28:44 PM »
Sorry for the translation.
 The point is that the probe does not show any image when you turn on and connect the transmitter. I gave it to. Electronics told me that the device has lost the software. How do I download the new software and how?

Offline LocDown

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Re: Matrix 12-HELP!!!
« Reply #3 on: November 16, 2011, 04:49:19 PM »
Sounds like he is just getting a blank screen after turning on the unit and thinks that it has lost it's firmware.

zeta11: you will need the PC connect accessory(AS PC2) to load a new firmware, if it's still possible and download and install Humminbird PC.

Offline Humminbird_Greg

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Re: Matrix 12-HELP!!!
« Reply #4 on: November 18, 2011, 10:28:05 AM »
I think you are right there LocDown.

zeta11 - does the unit still show anything when the Simulator is being used? (Try connecting only the power and turn it on)
Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline zeta11

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Re: Matrix 12-HELP!!!
« Reply #5 on: November 19, 2011, 03:42:26 PM »
The device's options do not show up simulator.
 I gave up a poll for re-checking the electronics is defective or not elapsed. And if the Humminbird PC connection is waiting for the cable. :'(

Offline Humminbird_Greg

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Re: Matrix 12-HELP!!!
« Reply #6 on: November 21, 2011, 10:08:13 AM »
Does the unit show anything on the display when you run it in the Simulator mode?

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com

Offline zeta11

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Re: Matrix 12-HELP!!!
« Reply #7 on: November 22, 2011, 04:53:23 PM »
No nothing!

Offline sonar2000

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Re: Matrix 12-HELP!!!
« Reply #8 on: November 22, 2011, 05:55:36 PM »
How old is this unit and how many hours has it been used?
Chuck

Offline Humminbird_Greg

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Re: Matrix 12-HELP!!!
« Reply #9 on: November 23, 2011, 12:38:31 PM »
I don’t think that loading a software update will help your Matrix 12 unit there zeta11.  You will need to contact the nearest Humminbird dealer and get your Matrix 12 unit sent in to be repaired.

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com


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