Author Topic: 998c SI Automaticly shutsdown afte 6.6 update  (Read 4691 times)

0 Members and 1 Guest are viewing this topic.

Offline pshirschoff

  • Newbie
  • *
  • Joined: Mar 2013
  • Location: Maryland
  • Posts: 5
  • Unit(s): 998c, 958
  • Software: 6.6
998c SI Automaticly shutsdown afte 6.6 update
« on: March 08, 2013, 08:16:25 PM »
Can anyone help on here? I just updated my unit to the latest software version 6.6 and now the unit shuts itself down and goes into a continious loop of turning off and on.  i followed the procedures for the updates and also tried to re-install a previous version like 5.7 software but still get the same thing. Unit acts like its going to work then after a few minutes it shuts down and starts to boot up again in a never ending loop of turn on and off.


Offline Bob B

  • Hero Member
  • *****
  • Joined: Oct 2010
  • Location: Creve Coeur, Il
  • Posts: 1568
  • Unit(s): 1197c si, 1198c si
  • Software: 6.310, 6.490
Re: 998c SI Automaticly shutsdown afte 6.6 update
« Reply #1 on: March 08, 2013, 09:11:17 PM »
I think you need to call Humminbird customer service on that one.
**Looking for the one that makes it all worthwhile**

Offline pshirschoff

  • Newbie
  • *
  • Joined: Mar 2013
  • Location: Maryland
  • Posts: 5
  • Unit(s): 998c, 958
  • Software: 6.6
Re: 998c SI Automaticly shutsdown afte 6.6 update
« Reply #2 on: March 09, 2013, 02:15:07 PM »
Anyone have any suggestions?  I have a tournament next weekend and I doubt I will be able to get it fixed by Humingbird by then.

Offline Bob B

  • Hero Member
  • *****
  • Joined: Oct 2010
  • Location: Creve Coeur, Il
  • Posts: 1568
  • Unit(s): 1197c si, 1198c si
  • Software: 6.310, 6.490
Re: 998c SI Automaticly shutsdown afte 6.6 update
« Reply #3 on: March 09, 2013, 04:04:20 PM »
are you certain you have a good power source?
**Looking for the one that makes it all worthwhile**

Offline pshirschoff

  • Newbie
  • *
  • Joined: Mar 2013
  • Location: Maryland
  • Posts: 5
  • Unit(s): 998c, 958
  • Software: 6.6
Re: 998c SI Automaticly shutsdown afte 6.6 update
« Reply #4 on: March 09, 2013, 06:26:23 PM »
Yes I swapped locations to the bow, same issue. I updated the bow unit with no problems. The bow unit is a 958.

Offline RGecy

  • Administrator
  • *
  • Joined: Mar 2009
  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: 998c SI Automaticly shutsdown afte 6.6 update
« Reply #5 on: March 11, 2013, 07:10:29 PM »
All I can suggest is that you try to reinstall the older software again.  Make sure you have removed the 6.6 software from the SD card.  I have had this happen before and it corrected itself after a few attempts. 

Which instructions did you follow?  My video or Humminbird directions on website?  Try both ways, and see what happens.

Robert
Humminbird Guru and Forum Administrator

Offline pshirschoff

  • Newbie
  • *
  • Joined: Mar 2013
  • Location: Maryland
  • Posts: 5
  • Unit(s): 998c, 958
  • Software: 6.6
Re: 998c SI Automaticly shutsdown afte 6.6 update
« Reply #6 on: March 11, 2013, 08:55:56 PM »
I followed the website directions. I will try it again with the older software version.

Offline RGecy

  • Administrator
  • *
  • Joined: Mar 2009
  • Location: Beaufort, SC
  • Posts: 1981
    • SideImagingSoft.com
  • Unit(s): 1197c SI, 997c SI & 785c2
  • Software: 4.950 & 4.510
  • Accessories: Interlink & GRHA
Re: 998c SI Automaticly shutsdown afte 6.6 update
« Reply #7 on: March 11, 2013, 09:58:26 PM »
Well, I find that more units end up malfunctioning if you use the directions on the HB website.  The video on youtube I published seems to work the best. 

Restore defaults,
Insert SD card with Update
Follow prompts
Allow to reboot
Remove SD card
Restore defaults


See if that works!

Robert

How to Update the Software on your Humminbird Side Imaging Unit
« Last Edit: March 11, 2013, 09:59:30 PM by RGecy »
Humminbird Guru and Forum Administrator

Offline Humminbird_Greg

  • Humminbird Helper
  • Humminbird Staff
  • *
  • Joined: Mar 2009
  • Location: Eufaula, AL.
  • Posts: 6546
  • I help because I can
    • Humminbird Web Site
Re: 998c SI Automaticly shutsdown afte 6.6 update
« Reply #8 on: March 12, 2013, 12:35:58 PM »
Remove all memory and mapping cards from the unit to see if it still does this or not.
If that does not help see if you can first save and then delete all of your Nav Data (even try using the Format All Nav Directories menu if possible).
If none of these helps then you will have to ship your unit into Humminbird to be serviced.  Call them to set this up.

Greg Walters at Humminbird
gwalters@johnsonoutdoors.com


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo

 

Related Topics

  Subject / Started by Replies Last post
0 Replies
4788 Views
Last post April 05, 2010, 07:12:09 PM
by RGecy
7 Replies
6429 Views
Last post April 19, 2011, 03:41:17 PM
by 96720
13 Replies
18290 Views
Last post April 16, 2012, 04:07:50 PM
by navionic
7 Replies
17405 Views
Last post November 27, 2012, 06:33:07 PM
by Justins
6 Replies
4263 Views
Last post December 19, 2012, 03:39:46 PM
by Humminbird_Greg
3 Replies
4332 Views
Last post January 15, 2014, 05:16:59 AM
by Tysdad2010
9 Replies
6405 Views
Last post January 06, 2015, 12:24:57 AM
by Thecatman
5 Replies
3522 Views
Last post April 13, 2017, 11:59:31 PM
by Bob B


SimplePortal 2.3.3 © 2008-2010, SimplePortal