Author Topic: Helix 7 MSI GPS G4N missing the side/down imaging combo view.  (Read 234 times)

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Offline John Coward

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  • Unit(s): Helix 7 MSI GPS G4N
  • Software: 2.660
Hi.
I have just bought a new Helix 7 MSI GPS G4N unit. The only problem is I cannot find the view for side scan and down scan as a combination. all the other views are there and I've even tried it in demo mode. It's just not on the list. The attachments show the total list of views. Any ideas? I have emailed Humminbird, but still awaiting an answer.
Thanks in advance.
John.


Offline oschi

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Re: Helix 7 MSI GPS G4N missing the side/down imaging combo view.
« Reply #1 on: May 03, 2022, 07:28:50 AM »
wrong menu
long press view -> sonar

Offline John Coward

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  • Posts: 4
  • Unit(s): Helix 7 MSI GPS G4N
  • Software: 2.660
Re: Helix 7 MSI GPS G4N missing the side/down imaging combo view.
« Reply #2 on: May 03, 2022, 08:35:07 AM »
Hi. Thanks for your help, but Iíve tried that and itís just not listed as one of the views.

Offline rnvinc

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Re: Helix 7 MSI GPS G4N missing the side/down imaging combo view.
« Reply #3 on: May 03, 2022, 11:28:16 PM »
Well thatís interesting  ...

Try Restore Defaults under the Setup tab  ...

Then also under the Setup tab set ďUser ModeĒ to ďCustomĒ (which shouldnít have anything to do with your issue but it will set the unit to see all available menus)  ...

Rickie
« Last Edit: May 03, 2022, 11:30:00 PM by rnvinc »

Offline John Coward

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  • Joined: May 2022
  • Location: United Kingdon
  • Posts: 4
  • Unit(s): Helix 7 MSI GPS G4N
  • Software: 2.660
Re: Helix 7 MSI GPS G4N missing the side/down imaging combo view.
« Reply #4 on: May 04, 2022, 01:22:04 AM »
Thank you for your help, but Iíve been in contact with Humminbird technical and even they are scratching their heads.
Iíve been an owner of several Humminbird side scan units for over 10 years now, and Iíve tried all the reset tricks and settings you could think of. I thought I was going mad, but it looks like my unit left the factory with  faulty firmware.   
Iím just waiting now to see what they want to do about it. 
Itís a fab unit, and apart from this small problem, Iím very pleased with it.
So, thanks to all of you for your support.


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