Topic: helix 7si gps g2 unable to load waypoints from sd card

[Jens]

I put my waypoints on an sd card from my 798 unit and then loaded that into Humminbird PC. I then formatted a micro sd card and loaded the waypoints from Jumminbird PC to that card. I checked the card and it has all the correct info on it. I then put that card into the helix 7 while it was powered on and nothing happened, no other screens at all giving me any information or directions. The unit just kept running as if I didn't insert the sd card. I have tried this a couple times with no luck. Any suggestions on what to do next?
Thank You
Steve

[rnvinc]

I put my waypoints on an sd card from my 798 unit and then loaded that into Humminbird PC. I then formatted a micro sd card and loaded the waypoints from Jumminbird PC to that card. I checked the card and it has all the correct info on it. I then put that card into the helix 7 while it was powered on and nothing happened, no other screens at all giving me any information or directions. The unit just kept running as if I didn't insert the sd card. I have tried this a couple times with no luck. Any suggestions on what to do next?
Thank You
Steve

Did you use the Green arrow under the SD Card icon in the left pane of Humminbird PC to upload the waypoints to the SD Card ...??

Did you highlight the waypoints blue before you uploaded the waypoints to the SD Card  ... ??

Open the SD Card on your PC and see if there is a MATRIX folder on the SD Card  ...
Open the MATRIX folder and see if there is a .hwr file in that MATRIX folder  ...

Rickie

[Jens]

Yes I opened the Matrix file and it showed the files you are talking about.

[rnvinc]

*Insert a blank SD Card into the unit  ...
*Turn on ScreenShot under the accessories tab  ...
*Press the Mark button to attempt a ScreenShot  ...
*Cycle thru the views to the Snapshot and Recording view  ...

Does the ScreenShot taken show in the Snapshot and Recording view  ...

(We are testing the card slot read/write function)  ...

Rickie
 

[Jens]

Yes the screen shot worked. I bought a Lake Master SD card and that works also.

[rnvinc]

Just as an experiment  ...:

Insert the SD Card with unit powered off  ...

Then power on the unit and note any pop ups during boot up  ...

Rickie

[Jens]

I tried turning it on after the card was inserted, no pop ups, nothing.
I tried resetting to default and trying the card both before and after it was turned on.
I tried a different sd card.
I tried using just one waypoint.
I get the same results, no change.
As far as I can tell everything is working, except it doesn't read the sd card but it does read the Lake Master card.

[rnvinc]

I’m not sure what’s going on - it does seem the card slot is working ...

Just to confirm  ...

In HBPC - Are you highlighting the waypoints blue before clicking the green arrow under the SD Card icon in the left pane of HBPC ...??

Is there an upload progress sequence popup after clicking the above green arrow  ... ??

And after the upload progress bar finishes - is there a popup in HBPC that says Upload Successful  ... ??

And after popup disappears are you clicking the red arrow under the SD Card icon in the left pane of HBPC for Eject Card  ...??

Rickie

[Jens]

I know some of my attempts I didn't hit the red arrow when done downloading. This attempt I followed your instructions and used a different sd card. I started the unit in normal mode, inserted the card, the screen was on sonar and the screen froze, I hit exit and it jumped back a screen and I removed the card. Then I reinserted the card and it worked the pop up came up asking if I wanted to put the info on the unit, I hit yes and it worked, but I had only tried it with 1 waypoint. I went back to the computer loaded the waypoints onto the sd card that I wanted making sure to hit the red arrow when finished. I then went out to the unit started it again in normal mode only this time I had the sonar, chart screen showing. I then inserted the sd card and nothing happened. I hit exit again, removed the sd card, reinserted the sd card and it worked, all the waypoints I wanted are now on the unit.
It seems to me there must be some sort of an issue on my unit but I have the waypoints on there now and that's all that matters!
I want to THANK YOU for all the time and effort attempting to fix this problem!
Take Care!
Steve

[rnvinc]

I’m glad the import was successful but I still don’t know why your unit is acting different than normal import scenarios  ...

Are you using Sandisk brand SD Card with max 32gb  ... ??

Rickie

[Jens]

I was using a SanDisk card when I started trying to load the waypoints. I noticed I was having problems with that card the last few attempts when I was trying to format the card on the computer. So I switched to a micro sd card that came with a drone that I have. It is some sort of generic sd card. That was the card I used to get the waypoints onto the unit.
I did try using the generic card prior to the last time when I did get the waypoints onto the unit but it didn't work then.

[dbell]

Are you using Sandisk brand SD Card with max 32gb  ... ??

Rickie
[/quote]

Verify your card size. 2gb to 32gb max. is a key. I just bought a Helix 7 and could not get the update to work. After talking with Humminbird I found out the unit will not read anything larger then the 32gb card. I was using a 64gb. Reloaded on a 32 and worked first time.

[Jens]

Yes both cards were less than 32G

[rnvinc]

When the waypoints were in HBPC did you take the time to verity there were no duplicates (lat/lon)  ...??

(In HBPC click the Latitude header or Longitude header to align the waypoints by latitude or longitude then look thru the list for duplicates)  ... 

Also look for latitude or longitude values that don’t make sense as compared to others  ...

Rickie 

[Jens]

I just checked the waypoints, it all looked good.

[rnvinc]

Just to clarify  ... you did finally get the waypoints into the unit, correct  ...??

Rickie

[Jens]

Yes, it all worked out, but it was kind of a mystery. I think there were 3 things, that may have been the problem, sd card had an issue with it, me not using the red arrow when finishing putting the waypoints onto the card, and finally a minor issue with the unit itself. As I said before the unit froze when I attempted to make the download that finally worked and I hit the exit key and reinserted the card and that is when the waypoints went onto the unit.
Thanks again for all your time and effort you put into this problem!
Steve