Author Topic: Wrong readings depth  (Read 4401 times)

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Offline bart1972

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  • Joined: Aug 2016
  • Location: Netherlands
  • Posts: 8
  • Unit(s): Helix 10SI
  • Accessories: zero lines
Wrong readings depth
« on: September 03, 2016, 02:59:34 PM »
Hi guys,

Running up a shalow, my depth readings of my Helix 10SI were way off.



the screen is correct but the big numebers are way off.
Does anyone know what to adjust or is the an update i missed? (running Ver.1.210)



Offline rnvinc

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  • Joined: Nov 2009
  • Location: Western KY
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  • Unit(s): 1197c SI Combo, SOLIX G2 MSI
  • Software: Dependent on whim
  • Accessories: AS GRHA, MEGA 360, LowBird LSS 1 & 2
Re: Wrong readings depth
« Reply #1 on: September 03, 2016, 09:21:48 PM »
There seem to be a lot of reports on the forums about the HELIX difficulty in shallow water with erratic depth readings ...

Most recommendations are to use SwitchFire Clear and back off the Sensitivity somewhat ...

And it wouldn't hurt to call HB to at least log the issue ... If they start getting enough logs of the same issue ... it may prompt them to investigate further ...

1-800-633-1468

Rickie

Offline bart1972

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  • Unit(s): Helix 10SI
  • Accessories: zero lines
Re: Wrong readings depth
« Reply #2 on: September 04, 2016, 03:43:34 AM »
Hi Ricky,

I mailed them also trough support and contact us.

Van: Service at Humminbird <service@humminbird.com>
Datum: 4 september 2016 00:55:45 CEST
Onderwerp: Antw.: Contact Us Submission Humminbird.com [#129362]
Antwoord aan: <service@humminbird.com>

Offline rnvinc

  • Hero Member
  • *****
  • Joined: Nov 2009
  • Location: Western KY
  • Posts: 4326
  • Unit(s): 1197c SI Combo, SOLIX G2 MSI
  • Software: Dependent on whim
  • Accessories: AS GRHA, MEGA 360, LowBird LSS 1 & 2
Re: Wrong readings depth
« Reply #3 on: September 04, 2016, 08:39:48 PM »
Hi Ricky,

I mailed them also trough support and contact us.

Van: Service at Humminbird <service@humminbird.com>
Datum: 4 september 2016 00:55:45 CEST
Onderwerp: Antw.: Contact Us Submission Humminbird.com [#129362]
Antwoord aan: <service@humminbird.com>


Very good ...

Keep us posted if HB gives any feedback that may be relevant ...

Rickie

Offline Beaulieu80

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  • Posts: 177
  • Unit(s): 798CXI HD SI COMBO
  • Software: 7.68
Re: Wrong readings depth
« Reply #4 on: September 12, 2016, 02:02:52 PM »
i have same issue with 798 HD si unit


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