Humminbird Side Imaging Forums

Side Imaging Forums => Helix Series Units => Topic started by: mperdue on July 04, 2017, 04:41:19 PM

Title: Help can't get Chartselect maps to show?
Post by: mperdue on July 04, 2017, 04:41:19 PM: I have a Helix 10 GN2 ver1.4 software and encrypted 2GB card with chart select map loaded on it. But when I insert it into the Helix and go to HB Charts Tab I don't have the option "Overlay Options"? I'm I missing something? Same 2GB card has all my waypoints, and I also have a lakemaster card in the other slot. I tried removing the lakemaster card and only the 2GB card and still nothing.
Title: Re: Help can't get Chartselect maps to show?
Post by: mperdue on July 06, 2017, 06:56:39 PM: Please help... Installed v1.46 today and still don't have the menus for the chartselect maps
Title: Re: Help can't get Chartselect maps to show?
Post by: rnvinc on July 07, 2017, 12:36:02 AM: The one ChartSelect map I have loads automatically but I don't have any overlay purchases with it so I can't check mine for help with your issue ...

HB should be able to help ...

1-800-633-1468

If you get an answer from HB - please add that info here so others with the same question may be directed to this thread ...

Rickie
Title: Re: Help can't get Chartselect maps to show?
Post by: mperdue on July 07, 2017, 01:48:00 PM: I have tried to call HB twice earlier this week. On Wed it was a busy signal, yesterday was on hold for 45min and just now they are closed for two hours till 1:30pm. They're hours are BS, 8-4:30pm? Blue collar customers have to call them on our lunch time and get stuck on hold the entire time. I would also be impossible for me to talk to them in front of the unit that is at my house without taking a day off. >:D
Title: Re: Help can't get Chartselect maps to show?
Post by: rnvinc on July 08, 2017, 12:00:00 AM: You might also post your question in the Humminbird forum over at Bass Boat Central ...

Some of those guys may have overlay purchases on Chart Select ...

Rickie